Refund policy

Thank you for shopping at Fizzytone!

Because our products are consumable food and beverage items, we cannot accept returns or exchanges on opened or used products due to safety and hygiene standards.

Damaged or Incorrect Orders:
If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 7 days of delivery at hello@fizzytone.com with your order number and photos of the damaged item and packaging. We will gladly send a replacement or issue a full refund for the affected items.

Refunds:
Once approved, refunds will be processed automatically to your original payment method within 5 to 10 business days.